As soon as your order is dispatched, you will receive a shipping confirmation email with a tracking link.

Orders within the Netherlands are delivered in 1–2 business days. International delivery times depend on the destination.

Refunds are processed within 14 days after we receive your return. The amount will be refunded to your original payment method.

You may return your order within 14 days of receipt, provided the items are unworn, unwashed, and with original tags attached.

Please send your items back using a trackable shipping service. Return costs are the responsibility of the customer.

We accept iDEAL, Visa, MasterCard, American Express, PayPal, Klarna, and other secure local methods available at checkout.

Our items are designed for a modern, tailored fit. If you are between sizes, we recommend sizing up. Please refer to our size guide for detailed measurements.

Yes, you can sign up for back-in-stock notifications directly on the product page.

Always check the care label inside your garment. We recommend washing at low temperature, avoiding tumble dryers, and air drying to maintain fabric quality.

Yes, Actual Couture gift cards are available online and can be purchased in various amounts.

Yes, we guarantee the quality of all our products. If you receive a faulty item, please contact our customer service team immediately.

Yes, we ship worldwide. Shipping costs are calculated at checkout.

1–2 business days within the Netherlands, and international shipping times depend on your destination.

Free shipping within the Netherlands on orders above €60. For orders under €60 and for international orders, rates are calculated at checkout.

Orders are processed quickly and cannot be changed or cancelled once placed. You may return your order after delivery.

Please contact customer service immediately. We cannot guarantee changes once the order has been processed, but we will do our best to assist you.

Check your spam or promotions folder first. If you still cannot find it, please contact info@actualcouture.nl

Send your items back within 14 days using a trackable shipping method. Include your order number in the package.

Return shipping costs are the responsibility of the customer.

Yes, you will receive an email confirmation once we have received and processed your return.

We do not offer direct exchanges. Please return the item and place a new order for the desired size or color.

Please contact our customer service team immediately with photos of the item. We will resolve this as quickly as possible.

Returns outside the 14-day period are not accepted unless approved by our customer service team.

Please send your request to info@actualcouture.nl.

Yes, we are always looking for talent. Please send your CV and motivation to careers@actualcouture.nl.

You can reach us at info@actualcouture.nl.

We aim to reply to all inquiries within 1–2 business days.